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UMass Memorial Medical Center Goes Live On NDoc Home Care & Hospice SystemLANCASTER, Pa. (June 4, 2010) - UMass Memorial Medical Center has rolled out the NDoc home care & hospice system from its application partner, Thornberry Ltd. NDoc is built on the InterSystems Ensemble rapid integration and development platform. More than 130 end-users, including clinicians in the field and office-based staff, are using the application, which went live in April. Information entered by clinicians during each patient visit is stored in an InterSystems CACHE high-performance database that resides on a laptop PC. This information flows via Ensemble to the data server in the home office. Automated data synchronization is handled through a bidirectional interface and can be performed any time at the convenience of the clinician. Just weeks after the NDoc rollout, Mary Stone, Director of Operations for UMass Memorial Home Health and Hospice, is reporting significant benefits. "Almost immediately, we began to see the elimination of redundant data capture," she said. Formerly, the workflow process required paper documentation of visit activity which was developed by the clinicians during the patient visits and then keyed in by other personnel. The process involved extensive supervisory time and expense to identify and correct information inconsistencies. "NDoc provides real-time validation as information is entered on the laptops at the point of care while also automating the entire entry process," Stone explained. "Once the staff has some experience with the system, we expect productivity to increase significantly while overtime utilization is measurably reduced." The clinicians are reacting very positively as they transition to Ensemble-based NDoc, according to Stone. "The software is very intuitive...it provides logic that guides clinicians as they create the patient's care plan." In addition, Stone is pleased with the response and performance of NDoc. "We relied on our IT department to help us make the right software choice," she said. The product architecture, which includes NDoc running with CACHE on the laptop, information transfer via Ensemble to the back office database, and a shadow server for recovery in a disaster scenario, received a positive vote from the organization's technologists. "We never want to have to revert to paper again." Integration Critical as Home Health Care Evolves "Success in this type of bundled payment environment makes seamless integration and information flow essential," Peth continued. "With Ensemble, we provide NDoc users with the HL7 connectivity they need to effectively connect with laboratories, clinics, hospitals, physicians...all of the providers involved in the care delivery process. The combination of Ensemble's connected healthcare capabilities with the performance, scalability and reliability of the CACHE database provide an optimal technology platform for NDoc in the highly competitive home healthcare market." "It's a pleasure to work with Thornberry to deliver a product that directly addresses the unique requirements of home healthcare providers," said Paul Grabscheid, InterSystems Vice President of Strategic Planning. "Their use of Ensemble to deliver the benefits of connected healthcare technology to this industry sector typifies the breakthroughs coming from InterSystems application partners worldwide." About Thornberry Ltd. About InterSystems InterSystems is the world's #1 vendor of database and integration technologies for healthcare applications. InterSystems products are used by thousands of hospitals and labs, including all 21 hospitals on the Honor Roll of America's Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com. About UMass Memorial Home Health and Hospice ###
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