St. Joseph's Certified Home Health Care Agency, Syracuse, NY, was using a paper driven, manual care plan system for its home health aides. Bob Aber, St. Joseph's Director of Information Technology, turned to mobile technology to help improve efficiency and close the communications gap between the office and aides in the field.

By equipping more than 40 home health aides with mobile technology that is connected to its homecare management solution - Thornberry's NDoc, the agency was able to:

• Streamline schedule changes and reduce non-billable visits
• Decrease paperwork while improving adherence to each patient's care plan
• Provide real-time data with a higher level of security than traditional systems
• Improve tracking & management of mileage, and directions to appointments
• Save $67,000 during the first year of implementation

A simple cell phone with incredible functionality and a robust homecare management system with connectivity provided St. Joseph's a significant financial ROI and gains in both patient and employee satisfaction.

The integration of the Airclic mobile application to Thornberry's NDoc provides aides with more real-time job related data than ever before - and gives management greater control. The mobile application closes the gap between the mobile worker and the electronic system where patient and trip data are maintained, providing end-to-end, two-way voice and data communication between the office and field staff. The end results are improved outcomes, greater efficiency and higher profitability.

St. Joseph's success with the NDoc+Airclic solution is just one example of the success that can be achieved through integrated technology. In an era of reduced reimbursements and skyrocketing costs, no agency can thrive without aligning the office and field staff. By providing a platform for connected care, agencies improve profitability, patient quality-of-care and employee satisfaction.

Want to read more about how St. Joseph's achieved success with mobile technology?
Read the case study.

Western PA Hospital News reports on St. Joseph's success with mobile technology.
Read the article.