Trends suggest home care and hospice will soon be caring for twice as many patients with the same number of staff. Could your current technology solution enable you to care for twice as many patients without hiring?

Executives at Sussex Visiting Nurse Association of Saint Clare's realized their technology platform was a liability - not a strategic advantage. The automated system was so ineffective they continued to use paper charts. Paper charts that were time consuming to maintain and file. Paper charts that were often incomplete because there was not a safety check to ensure all required information was charted.

The system also lacked e-signature functionality. Clinicians frequently visited the office to review patient information and "sign off" on patient charts. This reduced field time and disrupted the office staff's productivity as co-workers engaged in social conversations.

There were inefficiencies throughout the agency. Clinicians lacked the ability to review medications while on a visit and often lacked key information to provide appropriate teaching. Reports were compiled manually and only through the billing module. The system also lacked the ability to compile reports through the clinical module.

Read the case study to learn how Sussex VNA implemented a strategic solution.