Support

"I wanted to thank you for your quick attention to the issue that caused us problems with NDoc yesterday. It's reassuring to know we can contact you and you are able to jump right on the issue and work it through to resolution."

"Thank you Bob. You always provide excellent and timely customer support. I appreciate it."

"Michael,
I really appreciate the way you came through for us. You really saved me. Our DR Plan is due to our DR Committee by 1pm today and if you hadn't done what you did I would be totally up the creek...
Thank you very much!"

"Thanks Greg,

This was great!
Thanks for acting so promptly on this."

"Thank you very much. This is EXACTLY what we needed to know.
It's probably one of the most complete and useful answers I've received from a vendor.
Thank you again."

"I wanted to let you know that I worked with Jen this week and she is top notch. Always attentive and gets the issue resolved promptly and professionally. She is good."

"John is good, very good - but so are all your guys."

"The support we receive is of the highest quality. The response time is always great and I feel as Thornberry works very hard to resolve any issues I send."

"Today Arif and your crew did a great job of transferring us to the new server. Thanks for the great job."

"Hi Greg,

We did this earlier this AM and worked like a charm - just what I was looking for. New trick for the books! Thanks for the quick work."